Troubleshooting

Improve streaming quality on any connection

Tune your network, device and settings for the sharpest possible picture.

By MaxConnect

Last updated 5 min read
Improve streaming quality on any connection

Improve the connection

  • Prefer Ethernet for the big screen
  • Use 5 GHz Wi-Fi when wireless is required
  • Keep the streaming device and router in the same room when you can
  • Pause large downloads while you watch

Player settings

Match quality to your real-world speed. HD is usually the sweet spot on typical home broadband; higher settings need a stronger, more stable link.

  • Start on Auto or HD, then raise quality only if playback stays smooth
  • Disable unnecessary player overlays or multi-view features on weaker devices

Device hygiene

  • Restart sticks and boxes weekly
  • Keep a little free storage on Fire TV / Android devices
  • Update apps when prompted
  • Close background apps on Android TV and mobile

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