Troubleshooting
Improve streaming quality on any connection
Tune your network, device and settings for the sharpest possible picture.
By MaxConnect
Last updated 5 min read

Improve the connection
- Prefer Ethernet for the big screen
- Use 5 GHz Wi-Fi when wireless is required
- Keep the streaming device and router in the same room when you can
- Pause large downloads while you watch
Player settings
Match quality to your real-world speed. HD is usually the sweet spot on typical home broadband; higher settings need a stronger, more stable link.
- Start on Auto or HD, then raise quality only if playback stays smooth
- Disable unnecessary player overlays or multi-view features on weaker devices
Device hygiene
- Restart sticks and boxes weekly
- Keep a little free storage on Fire TV / Android devices
- Update apps when prompted
- Close background apps on Android TV and mobile
Keep reading
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