Managing your MaxConnect account and billing

Sign in to your account

Use the email address from your MaxConnect order confirmation. If you cannot sign in, use the password reset option on the sign-in screen, then check your inbox (and spam folder).

Billing and plans

• Plan changes and cancellations are handled from your account after checkout
• Invoices and renewals follow the billing cycle you chose (monthly, quarterly or annual)
• Refund eligibility depends on your plan and applicable consumer rules — see the refund policy

Extra connections

You can install MaxConnect on devices you already own. Extra connections are available for an additional charge — current options appear at checkout or via support.

Get help

For setup issues, start with the device guides. For billing or account questions, use the contact form so the team has your email and order details.